Surveys That Inform ... And Direct
My surveys can be used at two stages in The Wagon Wheel model. They can be used to assess the current reality when a revised or new strategic plan is being considered and they can be used to monitor and measure progress on the strategic plan’s implementation.
I offer five survey assessments. With the exception of PartnerLink, the other four are proprietary survey instruments developed from one underlying principle - if I was in your shoes what would I like to know?
Executive Management Survey
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Organisational Alignment - of both plans and people - is the essential prerequisite for turning plans into reality. If the Executive Management Team cannot achieve a consensus on the current reality, there’s little hope for the rest of the organisation. |
Employee Feedback Survey
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My Employee Feedback Surveys tell you and your management team what your employees think of your organisation as a place to work. Do they understand the "big picture"; are they aware of an overall goal - are they engaged or just going through the motions? |
Customer / Client Feedback Survey
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My Customer Feedback Surveys have achieved renown for their insightfulness and just plain usefulness. They provide a highly accurate picture of the current levels of customer satisfaction in both quantitative and qualitative form. They assess your competitive position and they can provide your organisation with a quantitative goal that everyone can relate to. |
The Towards Ten Thousand Program
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Developed in conjunction with Peter Evans of Compass Motivational Solutions Towards Ten Thousand (T10T) is a sophisticated but highly practical program that not only improves the effectiveness of your teams - but also positively impacts on each and everyone of the OMELETTE factors to bring plans to reality and enhance overall organisational performance. |
PartnerLink
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I heard about PartnerLink through my network and immediately contacted the developers with a view to representing them in Australia. The developers are a UK company - SCCI Ltd - whose principal, Dr Andrew Humphries, created the program on the back of a 36 year career in the RAF as a logistics manager and Director. Every organisation has customers, suppliers or contractors that are crucially important to both parties’ well-being. PartnerLink goes behind the quantitative KPI's to expose the real drivers of partnership performance. |
I invite you to further explore the links below:
Monitoring, Measuring & Adapting